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Story Stacks - Contact & FAQs

We’d Love to Help You!

Have questions about your order or need book recommendations for your kid? We’re here to help you find the perfect story.

Get in Touch

WhatsApp Support

+91 8218792036

Support Hours

Mon - Sat, 10 AM - 10 PM

Location

Delhi, India

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Frequently Asked Questions

While we offer free delivery on standard orders across India, items in our Sale section are already priced at maximum discounts with nominal margins. A small delivery fee applies to carts containing sale items to cover courier costs.

We specialize in premium pre-loved and imported children's books. Each book is hand-picked, thoroughly sanitized, and inspected. Please check the Condition Tag, photos, and videos on the product page before ordering.

If an item becomes unavailable after your purchase, we will reach out to you via WhatsApp to help you pick an alternative of equal value, or issue a prompt refund for that specific book.

Because our inventory consists of pre-loved books, we do not offer general returns. However, if your parcel arrives damaged, please share a clear, uninterrupted parcel-opening video within 48 hours to help us issue a resolution.

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